Outsourcing Computer Repair Services to the PROs

Thursday, October 3, 2019 Posted by: comments: closed

Keep your technical headcount under control.  Turn your specialist platform skills on and off as you need them by IT Outsourcing computer repair services…

IT Support for small businessesWe’ve all been there and Gardner Precision Technologies (GPT) is no exception.  Your business is growing hand over fist – but at this stage, can you really justify the permanent hiring of experts in every area you touch upon?  For some of the time at least, your most expensive assets would be sitting idle.

GPT offers a pragmatic alternative to risky, hard-to-reverse hirings.  We will simply supply the specialists you need, when you need them.  When the job’s done, they walk out of the door and straight off your balance sheet.

Maybe you start with a one-off assignment.  Then, if their face fits and your business grows to the point where it needs and can support more of their input, you can retain their services on an on-going basis.

Our Professional Services offering allows you to be selective with your critical appointments: Hire Expert A on a permanent footing, but let us supply Experts B and C on a respond-to-need basis until that need justifies a full-time employee.

As always, our aim is to be as flexible and accommodating as possible.  It’s how we built our reputation for matchless client service.  So we’ll be more than happy to tie the skills and services we provide into your Service Level Agreement (SLA).

Here are just some of the specialist technical services we can provide through hiring out expert personnel in whatever type of arrangement best suits your business as it grows and evolves:

Here are just some of the specialist technical services we can provide through hiring out expert personnel in whatever type of arrangement best suits your business as it grows and evolves:

  • Manage and monitor desktops, servers and networks
  • Install, manage and update virus, spam and spyware/malware software (security)
  • Install and manage software updates and patches
  • Backup servers and workstations
  • Install and manage firewalls
  • Host your email in our data centers
  • Provide anywhere access to your email
  • Provide you with a Client Advocate, to make sure your issues and concerns are addressed and you continue to be satisfied with us.
  • On-site Consultation – We will evaluate your servers, network and data infrastructure.
  • Proactive Network & Security Analysis – Is your network secure?
  • Virus Scanning & Protection Evaluation – Don’t let the next malware take down your network.
  • Email Spam & Malware Assessment – Stop junk mail & aggressive malware.
  • Assessment of Backup Systems – Are you truly protected against data loss?
  • Assessment of Power Protection Systems – Stay protected from power failure.
  • Disaster Prevention Plan Inspection – Do you have a disaster prevention plan?
  • Internet Speed Check (ISP) Assessment – Internet connection and review of results.
  • Software Assessment – Check service packs, updates and security patches to ensure they are current.
  • Our Free One Hour Assessment will cover the following critical IT areas: The core of your business network, current landscape and vision, business processes, needs analysis and planning.
  • Remote Access and VPN Solutions – connection to your workplace from anywhere in the world.
  • Cloud Computing Assessment – Embrace the power of the Cloud.
  • OS re-provision:  We will reinstall your server’s operating system in the event of it becoming irreparable. (NOTE: This does not include restoring data)
  • OS system service pack / hot fix installation and update:  Apply and configure all known and certified updates and hot fixes available for a specific operating system at time of request
  • Server software rebuild:  In your server is compromised or system files become corrupt, it may be necessary to rebuild the software in order to return it to a working state.  We will either rebuild the server or facilitate the rebuild through our provisioning department
  • Setting up / changing file permissions: Set up or change file permissions
  • Software install / uninstall:  Provide software installation and removal.  Please note that due to software requirements, it may be necessary to physically ship the software to GPT for installation.  All software sent will be returned
  • Virtual configuration:  Create up to five web or FTP virtual domains or any symbolic links
  • Administration time:  Troubleshoot your server for hardware, software and operating system requests
  • Log file rotation: Rotate out your log files so they don’t get too large and affect your server’s performance
  • Domain configuration: Change or add up to five domains to your DNS, MS IIS, Apache or Email records
  • Add new email accounts: Add up to five email accounts to your email application already installed on your server
  • VMware and virtual appliance:  Installation and management of virtual appliances, beta testing of software, OS and addresses migration to dissimilar hardware avoiding the Blue-Screen of Death (BSOD). 

A certified Gardner Precision Technologies Network Consultant will examine the performance and integrity of your data infrastructure. All computer systems, networking devices, servers and peripherals will be tested for vulnerabilities. The next assessment step is to deliver a report with a network analysis and network improvement plan. With our SWOT analysis of your computer network evaluation, you will see the strengths and weaknesses of your network and how we can improve your businesses computer systems.

Written by

Over 25 years experience in computer services for homes and businesses; consulting in private and government sectors. Gardner Precision Technologies located in West Long Branch, New Jersey. From home users to large corporations with data centers, in every line of business. Regardless of how complicated your computer needs, we guarantee the fastest and most cost effective computer services solution available.

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