Network Management Services

Wednesday, October 2, 2019 Posted by: comments: closed
  • Real-Time Network Monitoring – Notifications are sent to our team immediately when they happen and automatically escalated to our Help Desk for corrective action.
  • Server Monitoring – Our Network Operations Center monitors your servers 24x7x365.  We monitor server availability (up/down) and all critical services running on your server(s).  We also monitor performance (CPU, disk I/O, memory utilization, etc.) as well as proactively monitoring server event logs.  We also monitor application availability including Microsoft Exchange Server, SQL Server, Terminal Services and can monitor custom applications including ERP or accounting systems.
  • Regularly Scheduled Preventative Maintenance – Keep your Servers, Workstation and Network Infrastructure running fast and healthy.  We utilize a very high end patch management system to deploy patches to your servers, workstations and laptops.  All patches are tested prior to deployment to your computers.  We maintain black and white list databases for each client assuring patches deployed will not conflict with software installed on your servers.
  • Weekly Full Preventative Maintenance – is performed on all workstations/laptops.  This includes disk defragmentation, paging file optimization, temporary Internet debris removal and more.
  • Quarterly Hardware & Software Reports – We also proactively manage hardware warranty renewals and software maintenance renewals.  We provide an asset management report to you on a quarterly basis.
  • Critical Device Monitoring – We monitor all critical network devices such as routers, firewalls, switches, VoIP systems and any other SNMP/IP based devices.
  • Full Time Help Desk Support Services to your Users – Not all problems will be server or infrastructure.  We provide support to your users with their software, workstations and printer issues.
  • Spyware Scanning – Daily a scan is performed on workstations/laptops to identify and remove Spyware and other malware threats.
  • Full Asset Management – We perform full asset management for both hardware and software.  On a regular basis a scan is performed on all hardware (servers, workstations and laptops).  The results are logged in our asset management database.  The asset management database inventories all hardware including the configuration of each server/workstation/laptop and full software inventory of each.
  • Manual Reviews – On a monthly basis an engineer performs a manual review of your servers.  During this review we perform a full manual server review to assure optimal configuration.

Trust your IT infrastructure management to the professionals. When you hire Gardner Precision Technologies you are hiring a team of highly motivated, experienced network engineers with a broad spectrum of knowledge and experience.

Written by

Over 25 years experience in computer services for homes and businesses; consulting in private and government sectors. Gardner Precision Technologies located in West Long Branch, New Jersey. From home users to large corporations with data centers, in every line of business. Regardless of how complicated your computer needs, we guarantee the fastest and most cost effective computer services solution available.

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